Public legal notice
Effective date: May 26, 2026. This page describes what data TrekEquation processes, why it is processed, and the controls available to users.
Contact for privacy requests: rodrigosborges@gmail.com
We collect account identifiers you provide, such as email address and profile basics, when you create or use an account.
We store expedition planning content you intentionally enter, including routes, stage details, food and gear planning data, and trip preferences.
We may collect limited diagnostic and device metadata needed to keep the app reliable, such as crash events and app version information.
We use your data to deliver core app functionality: saving plans, syncing planning content, and improving route and expedition planning workflows.
We use diagnostics to detect failures, improve performance, and maintain service quality.
We do not sell personal data.
Where applicable, we process data to provide the service you requested, to satisfy legal obligations, or based on your consent.
If consent is required for a data operation, you may withdraw consent by contacting support.
We use trusted service providers for infrastructure, authentication, analytics, and secure storage. These providers process data only for defined service purposes.
We may disclose data when required by law or to protect user safety and platform integrity.
We keep personal data only for as long as needed to operate the service, satisfy legal requirements, and resolve disputes.
When data is no longer required, we delete or anonymize it according to operational and legal constraints.
You may request access, correction, deletion, or export of your personal data, subject to applicable laws.
To make a request, contact us through the support email listed on this page.
We apply technical and organizational safeguards intended to protect data from unauthorized access, alteration, disclosure, or destruction.
No system is perfectly secure, but we continuously improve controls and monitoring practices.
The app is not directed to children under 13. If we learn that a child under 13 has provided personal data, we will delete that information as required.
Parents or guardians who believe a child has provided data can contact support for assistance.